How To Fix RSL_UI024 - Internal error while generating the preview

SAP Error Message - Details

• Message type: E = Error

• Message class: RSL_UI -

• Message number: 024

• Message text: Internal error while generating the preview

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSL_UI024 - Internal error while generating the preview ?

  The SAP error message RSL_UI024, which indicates an "Internal error while generating the preview," typically occurs in the context of SAP applications that involve report generation or data visualization, such as SAP BusinessObjects or SAP Analytics Cloud. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Possible Causes:
  
  Data Issues: There may be inconsistencies or corruption in the data being processed, which can lead to errors during the preview generation.
  Configuration Problems: Incorrect settings in the report or dashboard configuration can cause internal errors.
  Performance Issues: If the system is under heavy load or if there are resource constraints (e.g., memory, CPU), it may fail to generate the preview.
  Software Bugs: There may be bugs in the SAP software version you are using that lead to this error.
  User Permissions: Insufficient permissions for the user trying to generate the preview can also lead to errors.
  
  Solutions:
  
  Check Data Integrity: Verify the data sources and ensure that the data is consistent and not corrupted. Run data validation checks if necessary.
  Review Configuration: Double-check the report or dashboard configuration settings. Ensure that all parameters are set correctly and that there are no missing fields or incorrect data types.
  Monitor System Performance: Check the system performance metrics. If the system is under heavy load, consider optimizing the queries or increasing system resources.
  Update Software: Ensure that you are using the latest version of the SAP software. Check for any patches or updates that may address known bugs.
  Check User Permissions: Verify that the user has the necessary permissions to access the data and generate the report. Adjust permissions if needed.
  Consult Logs: Review the application logs for more detailed error messages that can provide insights into the root cause of the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues and can share their solutions.
  Documentation: Review the official SAP documentation for the specific application you are using to understand any known issues or troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the RSL_UI024 error in your SAP environment.