How To Fix RSJOB078 - No time zone information available

SAP Error Message - Details

• Message type: E = Error

• Message class: RSJOB - Job scheduler related messages

• Message number: 078

• Message text: No time zone information available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSJOB078 - No time zone information available ?

  The SAP error message RSJOB078: No time zone information available typically occurs in the context of background job scheduling or execution in SAP systems. This error indicates that the system is unable to determine the time zone settings for the user or the job being executed, which can lead to issues with scheduling and running jobs at the correct times.
  Causes:
  
  Missing Time Zone Configuration: The user profile or the job definition may not have the necessary time zone information configured.
  User Profile Issues: The user executing the job may not have a valid time zone set in their user profile.
  System Configuration: The system itself may not have the correct time zone settings configured in the global settings.
  Transport Issues: If the system has recently undergone a transport or upgrade, time zone settings may not have been properly migrated.
  
  Solutions:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID and check the "Defaults" tab for the time zone setting. Ensure that a valid time zone is selected.
  
  
  
  Check Job Definition:
  
  If the error occurs for a specific job, check the job definition in transaction SM37 (Job Monitoring).
  Ensure that the job is scheduled with the correct time zone settings.
  
  
  
  System Time Zone Configuration:
  
  Check the system-wide time zone settings in transaction RZ10 (Profile Parameter Maintenance).
  Look for parameters related to time zone settings and ensure they are correctly configured.
  
  
  
  Update Time Zone Information:
  
  If the time zone information is missing or incorrect, update it using transaction SU01 for users or adjust the job scheduling settings.
  
  
  
  Check for System Notes:
  
  Sometimes, SAP releases notes that address specific issues. Check the SAP Support Portal for any relevant notes regarding time zone issues.
  
  
  
  Restart the Job:
  
  After making the necessary changes, restart the job to see if the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to RSJOB078 for any specific patches or updates that may address this issue.
  Documentation: Review SAP documentation on user profiles and job scheduling for best practices regarding time zone settings.
  System Logs: Check system logs (transaction SM21) for any additional error messages that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the RSJOB078 error and ensure that your background jobs are scheduled and executed correctly with the appropriate time zone information.