How To Fix RSENQ086 - Cannot start deletion of master data index at the moment

SAP Error Message - Details

• Message type: E = Error

• Message class: RSENQ - Lock Manager

• Message number: 086

• Message text: Cannot start deletion of master data index at the moment

What causes this issue?

Associated InfoObject: &v1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSENQ086 - Cannot start deletion of master data index at the moment ?

  The SAP error message RSENQ086 indicates that the system is unable to start the deletion of the master data index due to a lock situation. This typically occurs when there are ongoing processes that are using the master data index, preventing the deletion operation from proceeding.
  Cause:
  
  Lock Situations: The most common cause is that another process is currently accessing the master data index, which leads to a lock that prevents the deletion.
  Long-running Jobs: If there are long-running jobs or transactions that are using the master data, they can hold locks that block the deletion process.
  System Configuration: Sometimes, system configuration or settings related to the master data index can lead to this error.
  
  Solution:
  
  Check for Locks: Use transaction code SM12 to check for any locks on the master data index. Identify the user or process that is holding the lock and determine if it can be terminated or if you need to wait for it to complete.
  Monitor Background Jobs: Use transaction code SM37 to monitor background jobs. Look for any jobs that might be running and holding locks on the master data index. If necessary, you can cancel these jobs if they are not critical.
  Wait and Retry: If the locks are held by legitimate processes, you may need to wait until those processes complete before attempting to delete the master data index again.
  System Restart: In some cases, if the locks are not being released properly, a system restart may be necessary. However, this should be done with caution and typically as a last resort.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SM37 (for job monitoring), and SE11 (for data dictionary) to help diagnose and resolve the issue.
  SAP Documentation: Review SAP documentation related to master data management and index handling for more insights into how the system manages locks and deletions.
  Performance Monitoring: Regularly monitor system performance and job execution to prevent such issues from occurring in the future.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.