How To Fix RSENQ060 - Hierarchy &1 is locked by change run &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RSENQ - Lock Manager

• Message number: 060

• Message text: Hierarchy &1 is locked by change run &2

What causes this issue?

Change run with number &V2& is running currently. It was started on
&V3& by user &V4&.
The change run locks hierarchy &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Wait until the change run has finished.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSENQ060 - Hierarchy &1 is locked by change run &2 ?

  The SAP error message RSENQ060 indicates that a hierarchy (typically a hierarchy in the context of SAP BW or SAP BI) is currently locked by a change run. This usually occurs when a data load or a change run is in progress, and the system prevents other processes from accessing the hierarchy to ensure data integrity.
  Cause:
  
  Ongoing Change Run: The most common cause of this error is that a change run is currently being executed, which locks the hierarchy for updates.
  Long-Running Processes: If a change run takes longer than expected, it can lead to this error being displayed when trying to access the hierarchy.
  System Configuration: Sometimes, system settings or configurations can lead to unexpected locks.
  
  Solution:
  
  Wait for Completion: The simplest solution is to wait for the ongoing change run to complete. You can monitor the status of the change run in the SAP system.
  Check Change Run Status: Use transaction codes like RSCUSTV10 or RSCUSTV20 to check the status of the change run and see if it is still active.
  Terminate the Change Run: If the change run is stuck or taking too long, you may need to terminate it. This can be done using transaction SM37 to find the job and cancel it if necessary. However, be cautious with this approach as it may lead to data inconsistencies.
  Review Logs: Check the logs for the change run to identify any issues that may have caused it to hang or take longer than expected.
  Consult Basis Team: If you are unable to resolve the issue, it may be necessary to consult your SAP Basis team for further investigation and assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), RSCUSTV10 (Change Run Overview), and RSCUSTV20 (Change Run Management).
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Review SAP documentation related to change runs and hierarchy management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to resolve the RSENQ060 error and regain access to the locked hierarchy.