How To Fix RSDSO_UPDATE035 - Log cannot be displayed, error in application log handling

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDSO_UPDATE -

• Message number: 035

• Message text: Log cannot be displayed, error in application log handling

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSDSO_UPDATE035 - Log cannot be displayed, error in application log handling ?

  The SAP error message RSDSO_UPDATE035 indicates that there is an issue with displaying the application log, specifically related to the handling of logs in the system. This error can occur in various scenarios, often during data extraction or data loading processes in SAP BW (Business Warehouse) or during the execution of certain reports.
  Causes:
  
  Log Handling Issues: The application log may not be accessible due to issues with the log handling mechanism in SAP.
  Authorization Problems: The user may not have the necessary authorizations to view the application log.
  Database Issues: There could be underlying database issues that prevent the log from being retrieved.
  Corrupted Logs: The application log might be corrupted or not properly written.
  System Performance: High system load or performance issues could lead to timeouts or failures in log retrieval.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the application log. This can be done by checking the user's roles and authorizations in transaction SU53 or SUIM.
  
  
  Review Application Log: Use transaction SLG1 to manually check the application logs for any related entries. This can help identify if there are any specific issues logged that can provide more context.
  
  
  Database Consistency Check: Perform a consistency check on the database to ensure that there are no issues with the log tables. This can be done using transaction DB02 or similar tools.
  
  
  Clear Old Logs: If the application log tables are filled with old entries, consider archiving or deleting old logs to free up space and improve performance.
  
  
  Check System Performance: Monitor system performance and check for any bottlenecks that might be affecting the ability to retrieve logs. This can include checking memory usage, CPU load, and database performance.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  System Restart: In some cases, a system restart may help resolve temporary issues related to log handling.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: 
  
  SLG1: Display Application Log
  SU53: Authorization Check
  DB02: Database Performance Analysis
  
  
  SAP Notes: Always check the SAP Support Portal for the latest notes related to your specific version of SAP and the error message.
  Documentation: Review SAP documentation related to application logs and data extraction processes for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the RSDSO_UPDATE035 error effectively.