How To Fix RSDS_ACCESS063 - Error while checking remote tenant database &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDS_ACCESS - Access Messages

• Message number: 063

• Message text: Error while checking remote tenant database &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSDS_ACCESS063 - Error while checking remote tenant database &1 ?

  The SAP error message RSDS_ACCESS063 typically indicates an issue with accessing a remote tenant database in a system landscape that uses SAP Data Services or SAP BW (Business Warehouse) with a remote database connection. This error can occur for various reasons, including configuration issues, connectivity problems, or authorization issues.
  Causes:
  
  
  Connection Configuration: The connection to the remote database may not be configured correctly in the SAP system. This includes incorrect connection parameters such as hostname, port, database name, or user credentials.
  
  
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the remote database. This could be due to firewall settings, network outages, or incorrect routing.
  
  
  Authorization Issues: The user credentials used to connect to the remote database may not have the necessary permissions to access the database or specific schemas/tables.
  
  
  Database Availability: The remote database may be down or not accessible due to maintenance or other issues.
  
  
  Version Compatibility: There may be compatibility issues between the SAP system and the remote database version.
  
  
  Solutions:
  
  
  Check Connection Configuration:
  
  Verify the connection settings in the SAP system (transaction code DBACOCKPIT or RSDS for DataSource).
  Ensure that the hostname, port, database name, and user credentials are correct.
  
  
  
  Test Network Connectivity:
  
  Use tools like ping or telnet to check if the SAP system can reach the remote database server.
  Check firewall settings to ensure that the necessary ports are open for communication.
  
  
  
  Review User Permissions:
  
  Ensure that the user account used for the connection has the necessary permissions to access the database and perform the required operations.
  
  
  
  Check Database Status:
  
  Verify that the remote database is up and running. Check for any maintenance activities or outages.
  
  
  
  Review Logs:
  
  Check the SAP system logs (transaction SM21) and the database logs for any additional error messages that could provide more context.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation for specific configuration guidelines related to the type of database you are connecting to (e.g., Oracle, SQL Server, etc.).
  
  
  
  Update Drivers:
  
  Ensure that the database drivers used by the SAP system are up to date and compatible with the version of the remote database.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to RSDS and remote database connections for any known issues or patches.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review the official SAP documentation for Data Services and BW for best practices on configuring remote database connections.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.