How To Fix RSDRV_VPROHANA035 - HANA metadata could not be received from SAP HANA database

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDRV_VPROHANA - Message Class for VirtualProvider Based on SAP HANA Model

• Message number: 035

• Message text: HANA metadata could not be received from SAP HANA database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSDRV_VPROHANA035 - HANA metadata could not be received from SAP HANA database ?

  The SAP error message RSDRV_VPROHANA035 indicates that there is an issue with retrieving metadata from the SAP HANA database. This error can occur in various scenarios, particularly when working with SAP BW (Business Warehouse) or SAP BW/4HANA systems that rely on HANA as the underlying database.
  Causes
  
  
  Connection Issues: There may be a problem with the connection between the SAP BW system and the SAP HANA database. This could be due to network issues, incorrect connection parameters, or the HANA database being down.
  
  
  Authorization Problems: The user account being used to access the HANA database may not have the necessary permissions to retrieve metadata.
  
  
  HANA Database Issues: The HANA database itself may be experiencing issues, such as being in a locked state, having insufficient resources, or encountering internal errors.
  
  
  Configuration Errors: There may be misconfigurations in the BW system or the HANA database that prevent proper communication.
  
  
  Version Compatibility: There could be compatibility issues between the versions of SAP BW and SAP HANA being used.
  
  
  Solutions
  
  
  Check Connection Settings:
  
  Verify the connection settings in the SAP BW system to ensure they are correct.
  Test the connection to the HANA database using transaction DBACOCKPIT or similar tools.
  
  
  
  Review Authorizations:
  
  Ensure that the user account has the necessary authorizations to access the HANA database and retrieve metadata.
  Check roles and privileges assigned to the user in the HANA database.
  
  
  
  Monitor HANA Database:
  
  Check the status of the HANA database to ensure it is running and accessible.
  Use HANA Studio or HANA Cockpit to monitor performance and check for any errors or warnings.
  
  
  
  Check for Configuration Issues:
  
  Review the configuration settings in both the BW and HANA systems to ensure they are set up correctly.
  Look for any inconsistencies in the data source or InfoProvider settings.
  
  
  
  Update Software:
  
  Ensure that both SAP BW and SAP HANA are updated to compatible versions. Check SAP notes for any known issues or patches.
  
  
  
  Consult Logs:
  
  Check the application logs in SAP BW (transaction SLG1) and HANA logs for any additional error messages that could provide more context.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the HANA database services or the SAP BW application server.
  
  
  
  Related Information
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for both SAP BW and SAP HANA for best practices on configuration and troubleshooting.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  If the problem continues after trying the above solutions, it may be necessary to contact SAP Support for further assistance.