How To Fix RSDRO127 - Status information could not be read &1 / &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDRO - ODS Update/Activation

• Message number: 127

• Message text: Status information could not be read &1 / &2

What causes this issue?

An error occurred while reading the status information from the
RSODSACTREQ table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Reactivate the request.

Procedure for System Administrators

FORM CALLBACK_ACTIVATE_TASK, FORM ACTIVATE_ODS_PACKAGE.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDRO127 - Status information could not be read &1 / &2 ?

  The SAP error message RSDRO127, which states "Status information could not be read &1 / &2," typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when there is an issue with reading the status of a data request or process chain. This error can arise due to various reasons, including issues with data loading, process chains, or the underlying database.
  Causes:
  
  Data Request Issues: The data request might not have been processed correctly, or it may be in an inconsistent state.
  Process Chain Failures: If a process chain that is supposed to load data has failed, it can lead to this error.
  Database Issues: Problems with the underlying database, such as connectivity issues or data corruption, can prevent the system from reading the status.
  Authorization Issues: Lack of proper authorizations to access the data or the status information can also trigger this error.
  System Configuration: Incorrect configuration settings in the BW system can lead to issues in reading status information.
  
  Solutions:
  
  Check Data Request Status: Go to the Data Warehousing Workbench (transaction RSA1) and check the status of the data request. If it is in an error state, you may need to reprocess it.
  Review Process Chains: Check the process chains that are responsible for loading data. Look for any failures or inconsistencies and resolve them.
  Database Connectivity: Ensure that the database is up and running, and check for any connectivity issues. You may need to restart the database or check logs for errors.
  Authorization Check: Verify that the user has the necessary authorizations to access the data and the status information. You may need to consult with your security team.
  System Logs: Check the system logs (transaction SM21) for any related error messages that could provide more context on the issue.
  Reprocess the Request: If the data request is in an error state, you can try to delete it and reprocess the data load.
  Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), SM37 (Job Monitoring), and ST22 (Dump Analysis) for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to BW and data loading processes for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.