How To Fix RSDRCRM_SEG228 - Internal error when reading InfoObject &1 from InfoProvider &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDRCRM_SEG - Messages in RSDRCRM_SEG Package

• Message number: 228

• Message text: Internal error when reading InfoObject &1 from InfoProvider &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSDRCRM_SEG228 - Internal error when reading InfoObject &1 from InfoProvider &2 ?

  The SAP error message RSDRCRM_SEG228, which indicates an "Internal error when reading InfoObject &1 from InfoProvider &2," typically arises in the context of SAP BW (Business Warehouse) or SAP BW/4HANA when there are issues related to data retrieval from InfoProviders or InfoObjects. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Data Model Issues: There may be inconsistencies or corruption in the data model, such as missing or incorrectly configured InfoObjects or InfoProviders.
  Authorization Issues: The user may not have the necessary authorizations to access the InfoObject or InfoProvider.
  Data Source Problems: The underlying data source may be unavailable or misconfigured, leading to retrieval failures.
  System Performance: High system load or performance issues can lead to timeouts or internal errors when accessing data.
  Transport Issues: If the InfoObject or InfoProvider was recently transported from another system, there may be inconsistencies in the transport process.
  Versioning Issues: There may be versioning issues with the InfoObject or InfoProvider, especially if changes were made but not activated.
  
  Solutions:
  
  Check Data Model: Verify the configuration of the InfoObject and InfoProvider. Ensure that all necessary components are correctly defined and activated.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the InfoObject and InfoProvider. Use transaction SU53 to check for authorization issues.
  Check Data Source: Verify that the underlying data source is available and correctly configured. Check for any connectivity issues or errors in the data source.
  Monitor System Performance: Use transaction ST22 to check for dumps and transaction SM21 to review system logs for any performance-related issues.
  Re-transport Objects: If the issue arose after a transport, consider re-transporting the affected objects or checking for any missing dependencies.
  Activate Objects: If changes were made to the InfoObject or InfoProvider, ensure that they are activated. Use transaction RSA1 to activate any inactive objects.
  Check for Notes: Look for any SAP Notes related to this error message. SAP frequently releases notes that address known issues and provide fixes or workarounds.
  
  Related Information:
  
  Transaction Codes: 
  
  RSA1: Data Warehousing Workbench
  ST22: Dump Analysis
  SM21: System Log
  SU53: Authorization Check
  
  
  SAP Notes: Search the SAP Support Portal for notes related to RSDRCRM_SEG228 or similar error messages.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.