How To Fix RSDRCRM_SEG121 - Unable to find list of InfoProviders


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSDRCRM_SEG - Messages in RSDRCRM_SEG Package

  • Message number: 121

  • Message text: Unable to find list of InfoProviders

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSDRCRM_SEG121 - Unable to find list of InfoProviders ?

    The SAP error message RSDRCRM_SEG121, which states "Unable to find list of InfoProviders," typically occurs in the context of SAP BW (Business Warehouse) or SAP BW/4HANA when there is an issue with the InfoProviders or the data model. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Missing InfoProviders: The InfoProviders that are expected to be available in the system may not exist or may have been deleted.
    2. Authorization Issues: The user may not have the necessary authorizations to access the InfoProviders.
    3. Transport Issues: If the InfoProviders were transported from another system, there may have been issues during the transport process.
    4. Data Model Changes: Changes in the data model or InfoObjects may lead to inconsistencies that prevent the system from retrieving the list of InfoProviders.
    5. System Configuration: Incorrect configuration settings in the BW system can lead to this error.

    Solutions:

    1. Check InfoProviders: Verify that the InfoProviders exist in the system. You can do this by navigating to the Data Warehousing Workbench (transaction RSA1) and checking the InfoProviders section.
    2. Authorization Check: Ensure that the user has the necessary authorizations to access the InfoProviders. You can check this in transaction SU53 or by consulting with your security team.
    3. Transport Logs: If the InfoProviders were recently transported, check the transport logs for any errors or warnings that may indicate issues during the transport.
    4. Rebuild Data Model: If there have been changes to the data model, consider rebuilding or reactivating the affected InfoProviders. This can sometimes resolve inconsistencies.
    5. System Configuration: Review the configuration settings in the BW system to ensure that everything is set up correctly. This may involve checking settings related to the InfoProviders or the data model.
    6. Check for Notes: Look for SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address this issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), RSD1 (InfoObject Maintenance), and RSD3 (InfoProvider Maintenance).
    • SAP Notes: Search for SAP Notes that may provide additional insights or solutions for this specific error message.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or BW team for further investigation.

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