How To Fix RSDRCRM_SEG109 - Hierarchy not found

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDRCRM_SEG - Messages in RSDRCRM_SEG Package

• Message number: 109

• Message text: Hierarchy not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSDRCRM_SEG109 - Hierarchy not found ?

  The SAP error message RSDRCRM_SEG109, which indicates "Hierarchy not found," typically occurs in the context of SAP BW (Business Warehouse) or SAP CRM (Customer Relationship Management) when the system is unable to locate a specified hierarchy for a characteristic in a query or report.
  Causes:
  
  Missing Hierarchy: The hierarchy that is being referenced in the query or report does not exist in the system.
  Incorrect Hierarchy Assignment: The hierarchy may not be correctly assigned to the characteristic in the InfoObject.
  Transport Issues: If the hierarchy was recently transported from another system, it may not have been transported correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy.
  Data Model Changes: Changes in the data model or InfoObjects may have led to the hierarchy being deleted or modified.
  
  Solutions:
  
  
  Check Hierarchy Existence:
  
  Go to the relevant InfoObject in the SAP BW system and check if the hierarchy exists.
  Use transaction code RSD1 to access the InfoObject and verify the hierarchy settings.
  
  
  
  Reassign Hierarchy:
  
  If the hierarchy is missing, you may need to create it or reassign it to the characteristic.
  Ensure that the hierarchy is active and properly configured.
  
  
  
  Transport Check:
  
  If the hierarchy was recently transported, check the transport logs to ensure that it was transported successfully.
  If necessary, re-transport the hierarchy.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the hierarchy.
  Check the roles and authorizations assigned to the user.
  
  
  
  Data Model Review:
  
  Review any recent changes made to the data model or InfoObjects that may have affected the hierarchy.
  If changes were made, consider reverting them or updating the hierarchy accordingly.
  
  
  
  Rebuild Hierarchy:
  
  If the hierarchy is corrupted or not functioning as expected, consider rebuilding it from scratch.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  RSD1: InfoObject maintenance.
  RSA1: Data Warehousing Workbench for managing data models.
  
  
  Documentation: Refer to SAP Help Portal for detailed documentation on InfoObjects and hierarchies.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or BW team for further investigation.