How To Fix RSDRCRM_SEG001 - An application error has occurred


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSDRCRM_SEG - Messages in RSDRCRM_SEG Package

  • Message number: 001

  • Message text: An application error has occurred

  • Show details Hide details
  • What causes this issue?

    An application error has occurred at the following location:
    &V1& &V2&.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    If you can reproduce the application error, create a CSS message
    describing the error under component CRM-MKT-SEG.
    In the message, specify the location where the error occurred as given
    above.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSDRCRM_SEG001 - An application error has occurred ?

    The SAP error message RSDRCRM_SEG001, which states "An application error has occurred," typically indicates a problem within the SAP system, often related to data extraction or reporting processes in SAP BW (Business Warehouse) or SAP CRM (Customer Relationship Management). Here are some common causes, potential solutions, and related information for this error:

    Causes:

    1. Data Model Issues: There may be inconsistencies or errors in the data model, such as missing or incorrect data in InfoObjects, InfoProviders, or DataSources.
    2. Authorization Problems: The user may not have the necessary authorizations to access the data or execute the report.
    3. System Configuration: Incorrect configuration settings in the BW or CRM system can lead to application errors.
    4. Data Transfer Issues: Problems during data transfer from the source system to the BW system can cause this error.
    5. BEx Query Issues: If the error occurs while executing a BEx query, there may be issues with the query design or filters applied.
    6. Performance Issues: Long-running queries or resource constraints on the server can lead to timeouts and application errors.

    Solutions:

    1. Check Logs: Review the application logs (transaction SLG1) and short dump analysis (transaction ST22) for more detailed error messages that can provide insights into the root cause.
    2. Validate Data Model: Ensure that the data model is correctly set up. Check for missing or inconsistent data in InfoObjects and InfoProviders.
    3. Authorization Check: Verify that the user has the necessary authorizations to access the required data and execute the report.
    4. Reconfigure Settings: If there are configuration issues, review and correct the settings in the BW or CRM system.
    5. Data Transfer Monitoring: Monitor the data transfer process to ensure that data is being loaded correctly. Check for any errors in the data load process.
    6. Optimize BEx Queries: If the error occurs during a BEx query execution, consider optimizing the query by simplifying it or reducing the amount of data being processed.
    7. System Performance: Check the system performance and resource utilization. If necessary, optimize the database or increase system resources.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP documentation related to BW and CRM for best practices in data modeling, reporting, and troubleshooting.

    If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.

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