How To Fix RSDRCRM021 - Error while creating the QSI condition


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSDRCRM - RSDRCRM - CRM Segmentation Message Class

  • Message number: 021

  • Message text: Error while creating the QSI condition

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RSDRCRM021 - Error while creating the QSI condition ?

    The SAP error message RSDRCRM021 typically occurs in the context of SAP BW (Business Warehouse) when there is an issue related to the creation of a QSI (Query Structure Information) condition. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.

    Causes of RSDRCRM021 Error

    1. Data Source Issues: The data source might not be properly defined or activated. If the data source is not available or has errors, it can lead to this error.

    2. Incorrect Query Definition: The query might have incorrect or incomplete definitions, such as missing key figures or characteristics.

    3. Authorization Issues: The user might not have the necessary authorizations to create or modify QSI conditions.

    4. Technical Issues: There could be underlying technical issues, such as inconsistencies in the InfoProvider or problems with the underlying database.

    5. Version Compatibility: If there are version mismatches between the BW system and the underlying data sources or if there are issues with the transport of objects, this error can occur.

    Solutions to RSDRCRM021 Error

    1. Check Data Source: Ensure that the data source is correctly defined and activated. You can do this by navigating to the Data Source in the SAP BW system and checking its status.

    2. Review Query Definition: Go through the query definition in the Query Designer. Make sure that all required key figures and characteristics are included and correctly defined.

    3. Check Authorizations: Verify that the user has the necessary authorizations to create or modify QSI conditions. You may need to consult with your SAP security team to ensure proper roles are assigned.

    4. Technical Checks: Perform a technical check on the InfoProvider and the underlying database. Look for any inconsistencies or errors that might be affecting the data retrieval.

    5. Transport Issues: If the error occurred after a transport, check if all objects were transported correctly and that there are no version mismatches.

    6. SAP Notes: Check for any relevant SAP Notes that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.

    7. System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.

    Related Information

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), RSRT (Query Monitor), and RSOS (Object Status) for troubleshooting.

    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.

    • Documentation: Refer to SAP documentation for BW and query design for best practices and guidelines on creating queries and managing data sources.

    By following these steps, you should be able to identify the cause of the RSDRCRM021 error and implement a suitable solution. If the problem persists, consider reaching out to SAP support for further assistance.

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