How To Fix RSDRCRM002 - Requested characteristic &2 of InfoProvider &1 is not materializable

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDRCRM - RSDRCRM - CRM Segmentation Message Class

• Message number: 002

• Message text: Requested characteristic &2 of InfoProvider &1 is not materializable

What causes this issue?

Navigation characteristic &v2& of InfoProvider &v1& has been requested.
Materialization of this combination is not possible, as the SID
information for the navigation attribute will not be stored in the
materialized result and therefore will not be available in subsequent
requests.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The characteristic should not be requested via the RSDRCRM interface. It
is therefore necessary to clarify why the characteristic was requested
by the CRM system. To do this, open a customer message on component
CRM-MKT-SEG.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDRCRM002 - Requested characteristic &2 of InfoProvider &1 is not materializable ?

  The SAP error message RSDRCRM002 indicates that a requested characteristic in an InfoProvider is not materializable. This typically occurs in the context of SAP BW (Business Warehouse) or SAP BW/4HANA when you are trying to query data from an InfoProvider (like an InfoCube or a DataStore Object) and the system cannot retrieve the requested characteristic.
  Cause:
  The error can be caused by several factors, including:
  
  
  Non-materializable Characteristics: The characteristic you are trying to access may not be materialized in the InfoProvider. This can happen if the characteristic is not part of the data model or if it is not included in the relevant InfoObject.
  
  
  Data Model Issues: There may be issues with the data model, such as missing or incorrectly configured InfoObjects, or the characteristic may not be part of the key figures or dimensions of the InfoProvider.
  
  
  Aggregation Levels: If you are querying at a level of detail that is not supported by the InfoProvider, the characteristic may not be materialized.
  
  
  Data Loading Issues: If there were issues during the data loading process, the characteristic may not have been populated correctly.
  
  
  Query Design: The query might be designed in a way that requests characteristics that are not available in the InfoProvider.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the InfoProvider: Verify that the characteristic in question is included in the InfoProvider. You can do this by checking the InfoObject and ensuring it is part of the relevant InfoCube or DataStore Object.
  
  
  Review Query Design: Look at the query design in the BEx Query Designer. Ensure that you are not requesting characteristics that are not available in the InfoProvider.
  
  
  Data Model Validation: Validate the data model to ensure that all necessary characteristics are correctly defined and materialized. You may need to adjust the InfoProvider or the InfoObject settings.
  
  
  Data Load Monitoring: Check the data loading process to ensure that data has been loaded correctly into the InfoProvider. Look for any errors or warnings in the data load process.
  
  
  Aggregation Levels: If you are querying at a specific aggregation level, ensure that the characteristic is available at that level.
  
  
  Rebuild the InfoProvider: In some cases, it may be necessary to rebuild the InfoProvider or refresh the data to ensure that all characteristics are materialized correctly.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address the issue.
  Documentation: Refer to SAP BW documentation for more information on InfoProviders, characteristics, and query design.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.