How To Fix RSDODSO420 - Incompatible system call detected

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDODSO - Messages for ODS Objects

• Message number: 420

• Message text: Incompatible system call detected

What causes this issue?

The BAPI was called by a system using RFC, the configuration of which
can cause incorrect conversions of the read data. The process will thus
be canceled.
This occurs in the following system configurations:
Configuration 1
Calling program is Unicode-enabled
BAPI system uses a multi-byte code page
Configuration 2
Calling program uses a multi-byte code page
BAPI system is Unicode-enabled

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDODSO420 - Incompatible system call detected ?

  The SAP error message RSDODSO420, which indicates "Incompatible system call detected," typically arises in the context of SAP BW (Business Warehouse) when there are issues related to data extraction or data loading processes. This error can occur due to various reasons, including inconsistencies in the data model, issues with the data source, or problems with the underlying database.
  Causes:
  
  Incompatible Data Source: The data source being used may not be compatible with the current version of the SAP BW system or the specific data extraction method.
  Data Model Changes: Changes in the data model (e.g., InfoObjects, InfoProviders) that are not reflected in the data source can lead to this error.
  Incorrect Settings: Configuration settings for the data source or the InfoPackage may be incorrect or not aligned with the data model.
  Database Issues: Problems with the underlying database, such as connectivity issues or data integrity problems, can also trigger this error.
  Transport Issues: If there have been recent transports that included changes to the data model or data sources, inconsistencies may arise.
  
  Solutions:
  
  Check Data Source Compatibility: Ensure that the data source is compatible with the version of SAP BW you are using. If necessary, update or adjust the data source.
  Review Data Model Changes: If there have been recent changes to the data model, verify that all related objects are updated and consistent. This includes checking InfoObjects, InfoProviders, and any transformations.
  Validate Configuration Settings: Review the configuration settings for the data source and InfoPackage. Ensure that all settings are correct and aligned with the data model.
  Database Health Check: Perform a health check on the underlying database. Look for any connectivity issues, data integrity problems, or performance bottlenecks.
  Recreate or Adjust InfoPackage: If the issue persists, consider recreating the InfoPackage or adjusting its settings to ensure it aligns with the current data model.
  Check for Transports: If the error occurred after a transport, review the transport logs and ensure that all necessary objects were transported correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to RSDODSO420 for any specific patches or updates that may address this issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the issue.
  SAP Documentation: Refer to the official SAP documentation for BW data extraction and loading processes for best practices and troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.