How To Fix RSDME956 - Error retreiving runtime information

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDME -

• Message number: 956

• Message text: Error retreiving runtime information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSDME956 - Error retreiving runtime information ?

  The SAP error message RSDME956, which states "Error retrieving runtime information," typically occurs in the context of SAP BW (Business Warehouse) or SAP BW/4HANA when there is an issue with retrieving data from the InfoProvider or when there are problems with the data model.
  Causes:
  
  Data Model Issues: There may be inconsistencies or errors in the data model, such as missing or incorrect InfoObjects, InfoProviders, or transformations.
  Authorization Issues: The user may not have the necessary authorizations to access the data or InfoProvider.
  Data Load Issues: If the data load process has not been completed successfully, it can lead to runtime errors when trying to access the data.
  Technical Issues: There may be technical issues with the underlying database or the BW system itself, such as connectivity problems or system performance issues.
  Query Issues: The query being executed may have errors or may not be properly defined, leading to runtime retrieval issues.
  
  Solutions:
  
  Check Data Model: Verify the integrity of the data model. Ensure that all InfoObjects and InfoProviders are correctly defined and activated.
  Review Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to access the InfoProvider and the data.
  Monitor Data Loads: Ensure that all data loads have been completed successfully. Check the status of the data load process and resolve any errors that may have occurred.
  Check Query Definition: Review the query definition for any errors or inconsistencies. Make sure that the query is correctly set up to retrieve the required data.
  System Performance: Monitor the performance of the SAP BW system and the underlying database. Address any performance issues that may be affecting data retrieval.
  Check Logs: Review the application logs (transaction SLG1) and the BW query logs for more detailed error messages that can provide insights into the root cause of the issue.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like RSA1 (Data Warehousing Workbench) to check the InfoProviders and data models, and RSRT (Query Monitor) to test and analyze queries.
  SAP Notes: Check for relevant SAP Notes in the SAP Support Portal that may address specific issues related to RSDME956.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or BW team for further investigation and support.