How To Fix RSDME326 - Internal error; invalid From / To record number (One of them is zero)

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDME -

• Message number: 326

• Message text: Internal error; invalid From / To record number (One of them is zero)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSDME326 - Internal error; invalid From / To record number (One of them is zero) ?

  The SAP error message RSDME326 indicates an internal error related to the data extraction process, specifically when the system encounters an invalid record number (either "From" or "To" record number is zero). This error typically occurs in the context of data extraction from InfoProviders or during the execution of queries in SAP BW (Business Warehouse).
  Cause:
  
  Invalid Record Numbers: The error suggests that the system is trying to access a record that does not exist, which can happen if the data extraction process is not correctly configured or if there is a problem with the data source.
  Data Source Issues: There may be issues with the underlying data source, such as missing data, incorrect settings, or inconsistencies in the data model.
  Query Configuration: The query might be incorrectly configured, leading to an attempt to access non-existent records.
  Data Load Issues: If the data load process has not completed successfully, it may leave the system in a state where it tries to access records that are not available.
  
  Solution:
  
  Check Data Source: Verify that the data source is correctly configured and that it contains the expected data. Ensure that the InfoProvider is active and that the data is loaded correctly.
  Review Query Settings: Check the query settings in the BEx Query Designer. Ensure that the filters and selections are correctly set and that they do not lead to invalid record references.
  Data Load Monitoring: Use the Data Warehousing Workbench to monitor the data load process. Check for any errors or warnings during the data load that might indicate why records are missing.
  Re-extract Data: If the data source is valid but still causing issues, consider re-extracting the data to ensure that all records are correctly populated.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known issues related to this error.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like RSA1 (Data Warehousing Workbench) to check the status of InfoProviders and data loads.
  Logs and Traces: Check the logs and traces for more detailed error messages that can provide additional context for troubleshooting.
  SAP Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or BW team for further investigation, as they can provide deeper insights into system configurations and logs.