How To Fix RSDME263 - Error displaying additional information about clusters

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDME -

• Message number: 263

• Message text: Error displaying additional information about clusters

What causes this issue?

Error occurred while generating graphs for displaying the additional
clustering information.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ensure that the RFC destination <ZK>IGS_RFC_DEST </>is configured to
6.2 or above version for the <ZK>Internet Graphics Server </>(IGS).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDME263 - Error displaying additional information about clusters ?

  The SAP error message RSDME263, which states "Error displaying additional information about clusters," typically occurs in the context of SAP BW (Business Warehouse) when there is an issue with displaying data from InfoProviders, particularly when trying to access detailed information about data clusters.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data stored in the InfoProvider or the underlying database.
  Authorization Issues: The user may not have the necessary authorizations to view the data or the specific InfoProvider.
  Technical Issues: There could be technical problems with the BW system, such as issues with the database connection or the InfoProvider itself.
  Missing or Corrupted Data: The data cluster might be missing or corrupted, leading to difficulties in retrieving the information.
  System Configuration: Incorrect configuration settings in the BW system can also lead to this error.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like RSA1 to check the consistency of the InfoProvider and perform any necessary repairs.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the InfoProvider and the data it contains.
  Check System Logs: Look at the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  Rebuild the InfoProvider: If the InfoProvider is corrupted, consider rebuilding it or reloading the data.
  Database Connection: Verify that the database connection is functioning correctly and that there are no issues with the underlying database.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), RSD1 (InfoObject Maintenance), and RSPC (Process Chain Maintenance).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to BW and InfoProviders for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.