How To Fix RSDHA370 - Database connectivity type '&1' not supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSDHA - HANA Analysis in BW

  • Message number: 370

  • Message text: Database connectivity type '&1' not supported

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSDHA370 - Database connectivity type '&1' not supported ?

    The SAP error message RSDHA370 indicates that the database connectivity type specified (represented by &1) is not supported in the context of the SAP system you are working with. This error typically arises when there is an attempt to connect to a database using a connectivity type that is either not configured or not recognized by the SAP system.

    Causes:

    1. Unsupported Database Type: The database type you are trying to connect to is not supported by the version of SAP you are using.
    2. Configuration Issues: The database connection settings in the SAP system may not be correctly configured, leading to the system not recognizing the database type.
    3. Missing Drivers: The necessary database drivers or connectors may not be installed or properly configured in the SAP environment.
    4. Incorrect Connection Parameters: The parameters used to establish the connection (like hostname, port, database name) may be incorrect or incomplete.

    Solutions:

    1. Check Database Compatibility: Verify that the database you are trying to connect to is supported by your version of SAP. Refer to the SAP documentation for a list of supported databases.
    2. Review Connection Configuration:
      • Go to the transaction code DBACOCKPIT or RSCONN01 to check the database connection settings.
      • Ensure that the connection type is correctly specified and matches the database you are trying to connect to.
    3. Install/Update Drivers: If the database type is supported but the drivers are missing, install the necessary database drivers. Ensure that they are compatible with your SAP version.
    4. Validate Connection Parameters: Double-check the connection parameters (hostname, port, database name, user credentials) to ensure they are correct.
    5. Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    6. Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may include fixes for connectivity issues.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for details on supported database types and connection configurations.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about your system configuration and the error message.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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