How To Fix RSDDB368 - Cannot calculate time; enter a system time zone

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDDB - BIA Index Objects: Activate, Fill, Delete

• Message number: 368

• Message text: Cannot calculate time; enter a system time zone

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDDB368 - Cannot calculate time; enter a system time zone ?

  The SAP error message RSDDB368, which states "Cannot calculate time; enter a system time zone," typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when there is an issue with the time zone settings in the system. This error can arise during data extraction, reporting, or when performing time-based calculations.
  Cause:
  
  Missing Time Zone Configuration: The system does not have a defined time zone, which is necessary for time calculations.
  Incorrect User Settings: The user profile may not have a valid time zone set, leading to issues when the system tries to perform time-related operations.
  System Settings: The global settings for the SAP system may not have a default time zone configured.
  
  Solution:
  To resolve the RSDDB368 error, you can follow these steps:
  
  
  Check System Time Zone Settings:
  
  Go to transaction code RZ10 to check the profile parameters.
  Look for the parameter timezone and ensure it is set correctly. If it is not set, you can define a default time zone for the system.
  
  
  
  Set User Time Zone:
  
  Go to transaction code SU01 to edit the user profile.
  In the "Defaults" tab, check the "Time Zone" field. Make sure it is set to a valid time zone (e.g., UTC, CET, etc.).
  
  
  
  Check Client Settings:
  
  Ensure that the client settings are correctly configured. You can check this in transaction SCC4 to see if the client has the correct time zone settings.
  
  
  
  Restart the System: After making changes to the profile parameters, you may need to restart the SAP system for the changes to take effect.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve underlying issues.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to time zone issues for any specific patches or recommendations.
  Documentation: Refer to the SAP Help Portal for detailed documentation on configuring time zones in SAP systems.
  User Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the RSDDB368 error and ensure that your SAP system can perform time calculations correctly.