How To Fix RSDD_ZA397 - DB fallback strategy is already inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 397

• Message text: DB fallback strategy is already inactive

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA397 - DB fallback strategy is already inactive ?

  The SAP error message RSDD_ZA397 indicates that the database fallback strategy is already inactive. This error typically occurs in the context of SAP BW (Business Warehouse) when there are issues related to the data retrieval process, particularly when the system is trying to access data from a database that is not available or has been deactivated.
  Cause:
  
  Database Fallback Strategy: The database fallback strategy is a mechanism that allows SAP BW to retrieve data from a fallback database when the primary database is unavailable. If this strategy is already inactive, it means that the system is not configured to use a fallback database for data retrieval.
  Configuration Issues: The error may arise due to incorrect configuration settings in the BW system, where the fallback strategy has been explicitly turned off.
  System Maintenance: The error can also occur during system maintenance or upgrades when certain features or settings are temporarily disabled.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP BW system and check the settings for the database fallback strategy.
  You can do this by navigating to the relevant transaction codes (like RSA1 for Data Warehousing Workbench) and checking the settings for InfoProviders or the specific data source you are working with.
  
  
  
  Activate Database Fallback:
  
  If the fallback strategy is indeed inactive and you want to enable it, you can do so by adjusting the settings in the BW system.
  Look for options related to the database fallback in the InfoProvider settings and ensure that it is activated.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of BW you are using. There may be specific instructions or considerations for enabling the fallback strategy.
  
  
  
  Check System Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about why the fallback strategy is inactive.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through configuration changes, consider reaching out to SAP support for assistance. They can provide guidance based on the specific version and configuration of your SAP BW system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Review the SAP BW documentation for best practices on configuring database fallback strategies and understanding their implications on data retrieval.
  
  By following these steps, you should be able to address the error message RSDD_ZA397 and ensure that your SAP BW system is configured correctly for data retrieval.