How To Fix RSDD_ZA382 - Create a customer message and include the information from the details

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 382

• Message text: Create a customer message and include the information from the details

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Open a message in the SAP Support System. Include the information from
the details. Refer to Note <ZK>1101958</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA382 - Create a customer message and include the information from the details ?

  The SAP error message RSDD_ZA382 typically indicates an issue related to the data extraction or data loading process in SAP BW (Business Warehouse). This error can occur when there is a problem with the data source, transformation, or the data target.
  Cause:
  The specific cause of the RSDD_ZA382 error can vary, but common reasons include:
  
  Data Source Issues: The data source may not be correctly configured or may be unavailable.
  Transformation Errors: There may be issues in the transformation logic that prevent data from being processed correctly.
  Data Target Problems: The target InfoObject or InfoProvider may have issues, such as being locked or having incorrect settings.
  Authorization Issues: The user may not have the necessary authorizations to access the data source or target.
  Data Quality Issues: There may be inconsistencies or errors in the data being loaded.
  
  Solution:
  To resolve the RSDD_ZA382 error, you can follow these steps:
  
  Check Data Source: Verify that the data source is correctly configured and accessible. Ensure that the connection to the source system is active.
  Review Transformations: Examine the transformation rules for any errors or inconsistencies. Make sure that all required fields are mapped correctly.
  Inspect Data Target: Check the target InfoObject or InfoProvider for any issues. Ensure that it is not locked and that it is set up correctly to receive data.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the data extraction and loading processes.
  Data Quality Assessment: Review the data being loaded for any inconsistencies or errors that may cause the process to fail.
  Check Logs: Look at the error logs for more detailed information about the error. This can provide insights into what specifically went wrong during the data load process.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to RSDD_ZA382 for any specific patches or updates that may address the issue.
  Transaction Codes: Use transaction codes like RSA1 (Data Warehousing Workbench) to monitor and manage data loads.
  Support: If the issue persists, consider creating a customer message to SAP support, including detailed information about the error, the steps you have taken to troubleshoot, and any relevant logs or screenshots.
  
  When creating a customer message, include the following information:
  
  The exact error message (RSDD_ZA382).
  The context in which the error occurred (e.g., during data extraction, transformation, or loading).
  Any relevant transaction codes or processes involved.
  Steps already taken to troubleshoot the issue.
  System details (e.g., SAP BW version, system landscape).
  
  By providing comprehensive information, you can help SAP support diagnose and resolve the issue more effectively.