How To Fix RSDD_ZA360 - Index server

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 360

• Message text: Index server

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA360 - Index server ?

  The SAP error message RSDD_ZA360 typically relates to issues with the Index Server in SAP BW (Business Warehouse) or SAP HANA environments. This error can occur due to various reasons, often associated with data modeling, data loading, or query execution.
  Cause:
  
  Data Model Issues: There may be inconsistencies or errors in the data model, such as incorrect InfoObjects, InfoProviders, or transformations.
  Data Loading Problems: If there are issues during the data loading process, such as missing data or failed data loads, it can lead to this error.
  Query Execution Errors: The error can also arise when executing queries that reference invalid or non-existent data.
  Indexing Issues: Problems with the indexing of data in the InfoProviders can lead to this error, especially if the index is not updated or corrupted.
  Authorization Issues: Sometimes, the error can be related to insufficient authorizations for the user executing the query.
  
  Solution:
  
  Check Data Model: Review the data model for any inconsistencies. Ensure that all InfoObjects and InfoProviders are correctly defined and activated.
  Data Load Monitoring: Use the Data Load Monitor to check for any failed data loads. Resolve any issues and reload the data if necessary.
  Rebuild Indexes: If the issue is related to indexing, consider rebuilding the indexes for the affected InfoProviders. This can often resolve issues related to data retrieval.
  Query Validation: Validate the queries that are causing the error. Ensure that they are correctly defined and that all referenced objects exist and are active.
  Check Authorizations: Verify that the user has the necessary authorizations to execute the queries and access the data.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide additional context for troubleshooting.
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may address specific issues related to the RSDD_ZA360 error. SAP Notes often provide patches or workarounds.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to BW and HANA for best practices in data modeling, loading, and query execution.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.