How To Fix RSDD_ZA287 - SP test: No BW support package found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSDD_ZA - Messages from TREX Aggregate Area

  • Message number: 287

  • Message text: SP test: No BW support package found

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  • What causes this issue?

    During the compatibility check for the BW support package and the
    revision of BW Accelerator, the information on the current BW Support
    Packge is determined by an internal function module. This function
    module has not returned a result however. This check cannot be completed
    without the correct information on the current support package.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Create a customer message describing this situation.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSDD_ZA287 - SP test: No BW support package found ?

    The SAP error message RSDD_ZA287 with the description "SP test: No BW support package found" typically indicates that the system is unable to find the required support package for the Business Warehouse (BW) component during a specific operation or test.

    Cause:

    1. Missing Support Package: The most common cause of this error is that the required BW support package is not installed in the system. This can happen if the system has not been updated or if the necessary support packages have not been applied.
    2. Incorrect Configuration: There may be an issue with the configuration settings in the BW system that prevents it from recognizing the installed support packages.
    3. System Version Mismatch: The version of the BW system may not be compatible with the support packages that are currently installed.

    Solution:

    1. Check Installed Support Packages:

      • Go to transaction code SPAM or SAINT in the SAP GUI.
      • Check the installed support packages for the BW component. Ensure that the required support package is present.
    2. Install Missing Support Packages:

      • If the required support package is missing, download the appropriate support package from the SAP Service Marketplace (S-user required).
      • Use transaction code SPAM to apply the downloaded support package.
    3. Verify Configuration:

      • Check the configuration settings in the BW system to ensure that they are correctly set up to recognize the installed support packages.
      • You may need to consult the BW configuration documentation or your system administrator for assistance.
    4. System Update:

      • If your BW system is outdated, consider performing a system update to bring it to the latest version, which may include the necessary support packages.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be specific fixes or recommendations provided by SAP.
    6. Check for Dependencies:

      • Ensure that all dependencies for the BW support package are met. Sometimes, other components or packages need to be updated or installed.

    Related Information:

    • SAP Support Portal: Access the SAP Support Portal for documentation, notes, and updates related to BW support packages.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Transaction Codes:
      • SPAM: Support Package Manager
      • SAINT: Add-On Installation Tool
      • SNOTE: SAP Note Assistant for applying notes

    If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.

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