How To Fix RSDD_ZA252 - E-Mail Recipient

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 252

• Message text: E-Mail Recipient

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA252 - E-Mail Recipient ?

  The SAP error message RSDD_ZA252 typically relates to issues with email notifications in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence). This error often occurs when there is a problem with the configuration of email recipients for alerts or notifications.
  Cause:
  
  Invalid Email Address: The email address specified for the recipient may be incorrect or not formatted properly.
  Missing Configuration: The email settings in the SAP system may not be configured correctly, leading to issues in sending emails.
  User Not Defined: The user associated with the email recipient may not be defined in the system or may not have the necessary authorizations.
  SMTP Configuration Issues: There may be issues with the SMTP server configuration, preventing emails from being sent.
  Inactive User: The user account associated with the email recipient may be inactive or locked.
  
  Solution:
  
  Check Email Address: Verify that the email address of the recipient is correct and properly formatted.
  User Configuration: Ensure that the user is defined in the SAP system and has the necessary authorizations to receive emails.
  SMTP Settings: Check the SMTP configuration in the SAP system. This can be done in transaction code SCOT (SAPconnect Administration). Ensure that the SMTP server settings are correct and that the server is reachable.
  Test Email Functionality: Use the transaction code SOST to check the status of sent emails and see if there are any errors logged.
  User Activation: Ensure that the user account is active and not locked. You can check this in transaction SU01.
  Check for Alerts: If the error is related to alerts, ensure that the alert configuration is set up correctly in the BW system.
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: For configuring SAPconnect settings.
  SOST: To monitor the status of sent emails.
  SU01: To manage user accounts.
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring email notifications and troubleshooting email issues.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.