How To Fix RSDD_ZA149 - Error while sending notification mail

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 149

• Message text: Error while sending notification mail

What causes this issue?

The configuration for SAP NetWeaver BW Accelerator contains unknown
e-mail addresses.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct this setting in the standalone administration tool (Python Admin
Tool) in SAP NetWeaver BI Accelerator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA149 - Error while sending notification mail ?

  The SAP error message RSDD_ZA149, which indicates an error while sending a notification email, typically arises in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) environments. This error can occur due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings related to the SMTP server, email addresses, or other communication parameters.
  
  
  Invalid Email Addresses: The email addresses specified in the notification settings may be incorrect or malformed.
  
  
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the SMTP server.
  
  
  Authorization Issues: The user or service account that is trying to send the email may not have the necessary authorizations.
  
  
  SMTP Server Issues: The SMTP server itself may be down or misconfigured, leading to failures in sending emails.
  
  
  SAP Notes: There may be specific bugs or issues related to the version of SAP you are using that have been documented in SAP Notes.
  
  
  Solutions:
  
  
  Check Email Configuration:
  
  Go to transaction code SCOT (SAPconnect) and verify the configuration settings for the SMTP node.
  Ensure that the SMTP server settings are correct, including the server address, port, and any required authentication.
  
  
  
  Validate Email Addresses:
  
  Review the email addresses being used in the notification settings to ensure they are valid and correctly formatted.
  
  
  
  Test Connectivity:
  
  Use tools like telnet to check if the SAP system can reach the SMTP server on the specified port.
  Check for any firewall rules that might be blocking the connection.
  
  
  
  Check Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to send emails. This may involve checking roles and profiles in the SAP system.
  
  
  
  Review SMTP Server Logs:
  
  If you have access to the SMTP server logs, check for any error messages or issues that might indicate why the email could not be sent.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide patches or updates.
  
  
  
  Debugging:
  
  If you have access to development tools, you can debug the program or function module that is responsible for sending the email to identify the exact point of failure.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SCOT (SAPconnect), SOST (Send Requests), and SICF (HTTP Services) for managing email settings and monitoring email sending processes.
  SAP Documentation: Refer to the official SAP documentation for detailed guidance on configuring SAPconnect and troubleshooting email issues.
  Community Forums: Engage with SAP community forums or support channels for additional insights and shared experiences from other users facing similar issues.
  
  By following these steps, you should be able to diagnose and resolve the RSDD_ZA149 error related to email notifications in your SAP environment.