How To Fix RSDD_ZA144 - Alert server shown in details is now the active master

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 144

• Message text: Alert server shown in details is now the active master

What causes this issue?

The alert server was restarted.
Due to repartitioning, the alert server displayed in the details is now
the new active master server. This is effective immediately.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA144 - Alert server shown in details is now the active master ?

  The SAP error message RSDD_ZA144 indicates that the alert server you are trying to access is now the active master. This message typically arises in the context of SAP BW (Business Warehouse) when there are issues related to the alert server configuration or when there is a change in the master server.
  Cause:
  
  Server Failover: The alert server may have undergone a failover, and the system is now pointing to a different server as the active master.
  Configuration Changes: Changes in the configuration of the alert server or the BW system can lead to this message being displayed.
  Network Issues: Temporary network issues may cause the system to lose connection with the original alert server, leading to a switch to another server.
  System Updates: Updates or maintenance activities on the server can also trigger this message.
  
  Solution:
  
  Check Server Status: Verify the status of the alert servers in your BW system. Ensure that the intended alert server is up and running.
  Configuration Review: Review the configuration settings for the alert server in transaction RSCONN01 (for connection settings) and RSCONN02 (for alert server settings) to ensure they are correct.
  Network Connectivity: Check network connectivity between your BW system and the alert server. Ensure there are no firewalls or network issues preventing communication.
  Restart Services: If necessary, restart the alert server services to re-establish connections.
  Consult Logs: Check the system logs (transaction SM21) for any related error messages that could provide more context on the issue.
  SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSCONN01, RSCONN02, and SM21 for monitoring and configuration.
  Documentation: Refer to SAP Help documentation for detailed information on alert server configuration and management.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.