How To Fix RSDD_ZA130 - Ping

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 130

• Message text: Ping

What causes this issue?

Ping.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA130 - Ping ?

  The SAP error message RSDD_ZA130, often referred to as a "Ping" error, typically occurs in the context of SAP BW (Business Warehouse) when there are issues related to the connection between the BW system and the underlying database or when there are problems with the InfoProvider or data source.
  Cause:
  
  Database Connectivity Issues: The error may arise if the SAP BW system cannot connect to the underlying database due to network issues, database server downtime, or incorrect connection parameters.
  InfoProvider Issues: If the InfoProvider (like an InfoCube or DataStore Object) is not properly configured or is in a state that prevents it from being accessed, this error can occur.
  Authorization Issues: The user executing the query may not have the necessary authorizations to access the InfoProvider or the underlying data.
  System Configuration: Misconfigurations in the BW system or the database settings can lead to this error.
  
  Solution:
  
  
  Check Database Connectivity:
  
  Verify that the database server is up and running.
  Check network connectivity between the SAP BW system and the database.
  Ensure that the connection parameters (like hostname, port, username, and password) are correctly configured in the SAP BW system.
  
  
  
  Validate InfoProvider:
  
  Check the status of the InfoProvider to ensure it is active and properly configured.
  If necessary, re-activate the InfoProvider or perform a consistency check.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the InfoProvider and the data.
  Use transaction SU53 to check for authorization issues after the error occurs.
  
  
  
  System Configuration:
  
  Review the configuration settings in the SAP BW system and the database to ensure they are correct.
  Check for any recent changes in the system that might have affected the connectivity or configuration.
  
  
  
  Check Logs:
  
  Review the system logs (transaction SM21) and the BW-specific logs to gather more information about the error.
  Look for any related error messages that might provide additional context.
  
  
  
  Restart Services:
  
  In some cases, restarting the relevant services or the entire SAP BW system may resolve transient issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like RSA1 (Data Warehousing Workbench) to check InfoProviders and data sources.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for BW and database connectivity for more detailed guidance.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.