How To Fix RSDD_ZA122 - Check for activity on master index server

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 122

• Message text: Check for activity on master index server

What causes this issue?

This check occurs when no master index server has been started. In this
case, it is not possible to index or search. This means that SAP
NetWeaver BI Accelerator indexes cannot be created and BI queries cannot
be executed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Follow the instructions of any action proposed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA122 - Check for activity on master index server ?

  The SAP error message RSDD_ZA122, which indicates "Check for activity on master index server," typically occurs in the context of SAP BW (Business Warehouse) when there are issues related to the master index server, which is responsible for managing the metadata and data structures in BW.
  Cause:
  
  Master Index Server Issues: The master index server may not be running or may be experiencing performance issues.
  Network Problems: There could be network connectivity issues between the application server and the master index server.
  Configuration Errors: Incorrect configuration settings in the BW system can lead to this error.
  Database Issues: Problems with the underlying database, such as locks or performance bottlenecks, can also trigger this error.
  System Load: High system load or resource contention can affect the performance of the master index server.
  
  Solution:
  
  Check Server Status: Verify that the master index server is up and running. You can do this by checking the system logs or using transaction codes like SM51 (to check active application servers) or SM37 (to check job logs).
  Network Connectivity: Ensure that there are no network issues affecting communication between the application server and the master index server. You can use tools like ping or traceroute to diagnose network problems.
  Review Configuration: Check the configuration settings in the BW system to ensure they are correct. This includes settings related to the master index server and any relevant parameters in the BW configuration.
  Database Health: Investigate the health of the underlying database. Check for locks, long-running queries, or performance issues that may be affecting the master index server.
  System Performance: Monitor system performance metrics to identify any resource contention or bottlenecks. You may need to optimize queries, increase system resources, or schedule heavy jobs during off-peak hours.
  Restart Services: If the issue persists, consider restarting the master index server or the entire BW system, if feasible, to clear any transient issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to RSDD_ZA122 for any specific patches or updates that may address known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), ST22 (Dump Analysis), and SM21 (System Log) for troubleshooting.
  Monitoring Tools: Utilize SAP monitoring tools like Solution Manager or BW Administration tools to keep track of system performance and health.
  Documentation: Refer to SAP documentation for best practices in managing and configuring the BW environment.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.