How To Fix RSDD_ZA097 - Restart BW Accelerator server and delete indexes

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 097

• Message text: Restart BW Accelerator server and delete indexes

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

This action restarts the BW Accelerator server and deletes the indexes.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA097 - Restart BW Accelerator server and delete indexes ?

  The SAP error message RSDD_ZA097 typically indicates an issue with the BW Accelerator (BWA) server, specifically related to the indexing of data. This error can occur when the BWA server is not functioning correctly, which can lead to performance issues or failures in query execution.
  Cause:
  
  BWA Server Issues: The BWA server may be down, unresponsive, or experiencing internal errors.
  Corrupted Indexes: The indexes on the BWA server may be corrupted or not properly synchronized with the data in the BW system.
  Resource Constraints: The BWA server may be running low on resources (CPU, memory, disk space), leading to performance degradation.
  Configuration Issues: There may be misconfigurations in the BWA settings or connections between BW and BWA.
  
  Solution:
  To resolve the RSDD_ZA097 error, you can follow these steps:
  
  
  Restart the BWA Server:
  
  Access the server where the BWA is installed.
  Restart the BWA service. This can often resolve temporary issues and restore functionality.
  
  
  
  Delete and Rebuild Indexes:
  
  In the SAP BW system, navigate to the transaction code RSD1 (Data Warehousing Workbench).
  Locate the InfoProvider that is associated with the BWA.
  Delete the existing indexes for the InfoProvider.
  Rebuild the indexes by executing the relevant data load process. This will create new, valid indexes.
  
  
  
  Check System Resources:
  
  Monitor the BWA server's resource usage (CPU, memory, disk space) to ensure it has adequate resources.
  If necessary, allocate more resources or optimize the server configuration.
  
  
  
  Review Logs:
  
  Check the BWA server logs for any specific error messages or warnings that could provide more insight into the issue.
  Address any underlying issues indicated in the logs.
  
  
  
  Configuration Verification:
  
  Ensure that the BWA is correctly configured in the BW system.
  Verify the connection settings and ensure that the BWA is properly integrated with the BW system.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP BW Accelerator (BWA): A tool designed to improve the performance of SAP BW queries by using in-memory technology to store and process data.
  Indexing in BW: Indexes are crucial for query performance in BW, as they allow for faster data retrieval.
  Monitoring Tools: Use SAP's monitoring tools to keep an eye on the performance and health of the BWA server.
  
  If the problem persists after following these steps, it may be necessary to engage SAP support for further assistance.