How To Fix RSDD_ZA031 - The Statistics window is still active. Two windows cannot be open at once

SAP Error Message - Details

• Message type: E = Error

• Message class: RSDD_ZA - Messages from TREX Aggregate Area

• Message number: 031

• Message text: The Statistics window is still active. Two windows cannot be open at once

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSDD_ZA031 - The Statistics window is still active. Two windows cannot be open at once ?

  The SAP error message RSDD_ZA031, which states "The Statistics window is still active. Two windows cannot be open at once," typically occurs in the context of SAP BW (Business Warehouse) when a user attempts to open a second statistics window while one is already open. This can happen when analyzing data or performance statistics in the BW system.
  Cause:
  The error is caused by the system's limitation that prevents multiple instances of the statistics window from being opened simultaneously. This is a design choice in SAP to ensure that users do not inadvertently create conflicts or confusion by having multiple statistics windows open at the same time.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Close the Existing Statistics Window: 
  
  Check if there is an open statistics window. If you find one, close it before attempting to open a new one.
  
  
  
  Use the Same Window: 
  
  If you need to view different statistics, consider using the same window and navigating through the options instead of opening a new one.
  
  
  
  Check for Background Processes: 
  
  Sometimes, background processes or jobs may be running that could be holding onto the statistics window. Ensure that no such processes are active.
  
  
  
  Log Out and Log Back In: 
  
  If you are unable to find the open window, logging out of the SAP session and logging back in can sometimes reset the state and allow you to open the statistics window again.
  
  
  
  Clear Cache: 
  
  In some cases, clearing the cache or temporary files in your SAP GUI can help resolve issues related to window management.
  
  
  
  Consult Documentation: 
  
  If the problem persists, refer to SAP documentation or support for any specific notes or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or specific fixes related to this error message. SAP frequently releases notes that address known issues.
  User Permissions: Ensure that your user role has the necessary permissions to access the statistics features in SAP BW.
  System Version: Be aware of the version of SAP BW you are using, as the behavior of certain features may vary between versions.
  
  If the issue continues after trying these solutions, it may be beneficial to reach out to your SAP Basis team or SAP support for further assistance.