How To Fix RSD_TREX366 - BWA index server is not available again after wait time

SAP Error Message - Details

• Message type: E = Error

• Message class: RSD_TREX - Messages from TREX Aggregate Area

• Message number: 366

• Message text: BWA index server is not available again after wait time

What causes this issue?

BWA index server not available again after wait time

System Response

Before the import of a snapshot, the BWA index server is activated.
However, the index server is not available again after the maximum wait
time. The IMPORT cannot therefore be executed.

How to fix this error?

Check the BWA server and execute the recovery process again.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSD_TREX366 - BWA index server is not available again after wait time ?

  The SAP error message RSD_TREX366 indicates that the BWA (Business Warehouse Accelerator) index server is not available after a specified wait time. This error typically occurs when the BWA index server is either down, not responding, or there are connectivity issues between the SAP BW system and the BWA server.
  Causes:
  
  BWA Server Down: The BWA index server may be stopped or not running properly.
  Network Issues: There could be network connectivity problems between the SAP BW system and the BWA server.
  Resource Limitations: The BWA server may be overloaded or running out of resources (CPU, memory, etc.).
  Configuration Issues: Incorrect configuration settings in the SAP BW or BWA system can lead to connectivity problems.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between the SAP BW and BWA servers.
  
  Solutions:
  
  
  Check BWA Server Status:
  
  Ensure that the BWA index server is up and running. You can check the status using the BWA administration tools or the command line.
  Restart the BWA server if necessary.
  
  
  
  Network Connectivity:
  
  Verify the network connection between the SAP BW system and the BWA server. You can use tools like ping or telnet to check connectivity.
  Ensure that there are no network issues or outages.
  
  
  
  Resource Monitoring:
  
  Monitor the resource usage on the BWA server. Check for CPU, memory, and disk usage to ensure that the server is not overloaded.
  If resource limitations are identified, consider optimizing the BWA server or upgrading its hardware.
  
  
  
  Configuration Check:
  
  Review the configuration settings in both the SAP BW and BWA systems. Ensure that the connection parameters are correctly set.
  Check the BWA connection settings in the SAP BW system (transaction RSCUSTV10).
  
  
  
  Firewall and Security Settings:
  
  Ensure that any firewalls or security settings are configured to allow communication between the SAP BW and BWA servers.
  Check for any recent changes in security policies that may have affected connectivity.
  
  
  
  Logs and Traces:
  
  Review the logs on both the SAP BW and BWA servers for any error messages or warnings that could provide more context about the issue.
  Enable tracing if necessary to gather more detailed information about the problem.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for BWA and BW for best practices and configuration guidelines.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the RSD_TREX366 error effectively.