How To Fix RSCRT377 - Background job terminated for unknown reason

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRT - Near-To-Real-Time Messages

• Message number: 377

• Message text: Background job terminated for unknown reason

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRT377 - Background job terminated for unknown reason ?

  The SAP error message RSCRT377 indicates that a background job has terminated unexpectedly for an unknown reason. This can be frustrating, as the message does not provide specific details about the cause of the failure. However, there are several common causes and solutions that you can explore to troubleshoot this issue.
  Possible Causes:
  
  Resource Limitations: The job may have run out of memory or other system resources.
  Database Issues: There could be a problem with the database connection or the database itself.
  Program Errors: The ABAP program being executed may contain errors or may not handle certain conditions properly.
  System Configuration: Incorrect configuration settings in the SAP system or the job scheduling parameters.
  Authorization Issues: The user executing the job may not have the necessary authorizations.
  External Dependencies: The job may rely on external systems or files that are not available or accessible.
  
  Solutions:
  
  Check Job Logs: Review the job log for any additional error messages or warnings that may provide more context. You can do this by navigating to the job in transaction SM37 and checking the job log.
  Analyze Dump: If the job caused a runtime error (short dump), you can analyze it using transaction ST22. Look for any relevant dumps that occurred around the same time as the job execution.
  Monitor System Resources: Use transaction ST02 (buffer management) and ST06 (OS monitoring) to check for memory or resource issues.
  Review Program Code: If you have access to the ABAP code, review it for potential issues, especially around error handling and resource management.
  Check Authorizations: Ensure that the user executing the job has the necessary authorizations to perform all actions required by the job.
  Re-run the Job: Sometimes, simply re-running the job can resolve transient issues. If it fails again, further investigation will be necessary.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  System Logs: Review the system logs (transaction SM21) for any related errors or warnings that occurred around the time of the job failure.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Monitor background jobs.
  ST22: Analyze runtime errors (short dumps).
  ST02: Monitor buffer management.
  ST06: Monitor operating system resources.
  SM21: View system logs.
  
  
  
  SAP Notes: Search for specific SAP Notes related to RSCRT377 or background job failures in the SAP Support Portal.
  
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance, providing them with all relevant logs and details about the job and the system environment.