How To Fix RSCRT364 - Background job terminated; RDA status changed (&1 -> &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRT - Near-To-Real-Time Messages

• Message number: 364

• Message text: Background job terminated; RDA status changed (&1 -> &2)

What causes this issue?

The last background job of RDA process &V3& was terminated.

System Response

The check routine for the status of the load process of RDA process &V3&
has failed (&V1& -> &V2&). The data of the corresponding InfoProvider
might not be up-to-date because the load process and the assigned data
transfer processes were interrupted.

How to fix this error?

Go to the job overview. Analyze the cause of the termination and correct
it if possible. Check if a follow-on job is scheduled for the RDA daemon
and restart the daemon if required.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRT364 - Background job terminated; RDA status changed (&1 -> &2) ?

  The SAP error message RSCRT364 indicates that a background job has been terminated, and the status of the RDA (Remote Data Access) has changed. This message typically arises in the context of data extraction or reporting processes, particularly when using SAP BW (Business Warehouse) or similar systems.
  Cause:
  
  
  Job Termination: The background job may have been terminated due to various reasons, such as:
  
  Resource constraints (e.g., memory or CPU issues).
  Errors in the data extraction process.
  Timeouts or exceeding the maximum runtime for the job.
  Manual termination by a user or administrator.
  Issues with the underlying data source or connectivity problems.
  
  
  
  RDA Status Change: The status change from one state to another (e.g., from "Running" to "Terminated") indicates that the job did not complete successfully. The specific status codes can provide more insight into the nature of the failure.
  
  
  Solution:
  
  
  Check Job Logs: Review the job logs for detailed error messages or warnings that can provide insight into why the job was terminated. This can often be done through transaction codes like SM37 (Job Monitoring).
  
  
  Analyze Resource Usage: Monitor system resources (CPU, memory, etc.) to determine if resource constraints contributed to the job termination. If necessary, consider optimizing the job or running it during off-peak hours.
  
  
  Review Data Sources: Ensure that the data sources being accessed are available and functioning correctly. Check for any connectivity issues or data integrity problems.
  
  
  Adjust Job Parameters: If the job is timing out, consider adjusting the job parameters, such as increasing the maximum runtime or optimizing the data extraction logic.
  
  
  Re-run the Job: After addressing any identified issues, re-run the background job to see if it completes successfully.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM37: Job Monitoring
  SM21: System Log
  ST22: Dump Analysis
  SLG1: Application Log
  
  
  
  Documentation: Refer to SAP documentation for background processing and job scheduling for more detailed information on managing background jobs.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to diagnose and resolve the RSCRT364 error effectively.