How To Fix RSCRT310 - Data package & is locked: Work proc. &, mode &, cancelled after attempt &

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRT - Near-To-Real-Time Messages

• Message number: 310

• Message text: Data package & is locked: Work proc. &, mode &, cancelled after attempt &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRT310 - Data package & is locked: Work proc. &, mode &, cancelled after attempt & ?

  The SAP error message RSCRT310 indicates that a data package is locked, which can occur during the execution of a data transfer process, such as during the loading of data into an InfoCube or during the execution of a data extraction process. This error typically arises when there is a contention for the same data package by multiple processes or when a previous process did not release the lock properly.
  Causes:
  
  Concurrent Processes: Multiple processes are trying to access the same data package simultaneously, leading to a lock.
  Long-Running Processes: A previous data load or extraction process is taking too long, causing subsequent processes to be blocked.
  System Issues: There may be issues with the SAP system itself, such as performance bottlenecks or configuration problems.
  Manual Locks: A manual lock may have been placed on the data package, preventing other processes from accessing it.
  
  Solutions:
  
  
  Identify and Terminate Blocking Processes:
  
  Use transaction codes like SM12 (to check for locks) and SM66 (to monitor active processes) to identify any blocking processes.
  If you find a process that is holding a lock unnecessarily, you may need to terminate it.
  
  
  
  Wait for Completion:
  
  If the blocking process is legitimate and necessary, you may need to wait for it to complete before attempting to run your process again.
  
  
  
  Check for Long-Running Jobs:
  
  Review the job logs in transaction SM37 to identify any long-running jobs that may be causing the lock.
  
  
  
  Adjust Process Scheduling:
  
  If concurrent processes are causing issues, consider scheduling data loads and extractions at different times to avoid contention.
  
  
  
  System Performance:
  
  Monitor system performance and resource utilization. If the system is under heavy load, consider optimizing performance or increasing resources.
  
  
  
  Check for Manual Locks:
  
  If a manual lock is in place, you can release it using transaction SM12 if you have the necessary authorizations.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  SM66: Global work process overview.
  SM37: Job monitoring.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  
  Documentation: Review SAP documentation related to data loading processes and locking mechanisms to better understand how to manage locks effectively.
  
  
  By following these steps, you should be able to resolve the RSCRT310 error and successfully complete your data processing tasks in SAP.