How To Fix RSCRM_FM_DF028 - No sales product data available in &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM_FM_DF - CRM FM Dynamic Funding

• Message number: 028

• Message text: No sales product data available in &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM_FM_DF028 - No sales product data available in &1 ?

  The SAP error message RSCRM_FM_DF028: No sales product data available in &1 typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find sales product data for a specific product or sales area. This can happen during various processes, such as when trying to create or process sales orders, quotations, or other sales-related documents.
  Causes:
  
  Missing Master Data: The most common cause is that the sales product data (like material master data or sales area data) is not maintained in the system for the specified product.
  Incorrect Sales Area: The sales area (which includes the combination of sales organization, distribution channel, and division) may not be correctly set up or may not exist for the product.
  Data Synchronization Issues: If the data is supposed to be synchronized from another system (like SAP ERP), there may be issues with the data transfer or synchronization.
  Product Status: The product may be inactive or not available for sales in the specified sales area.
  Authorization Issues: The user may not have the necessary authorizations to view or access the sales product data.
  
  Solutions:
  
  
  Check Master Data: Verify that the material or product master data is correctly maintained in the system. Ensure that the sales views are filled out and that the product is active.
  
  Go to the material master transaction (MM03) and check the relevant sales views.
  
  
  
  Verify Sales Area: Ensure that the sales area is correctly defined for the product. You can check this in the material master or sales organization data.
  
  
  Data Synchronization: If the data is supposed to be synchronized from another system, check the integration settings and ensure that the data transfer is functioning correctly.
  
  
  Product Status: Check the status of the product to ensure it is active and available for sales. If it is inactive, you may need to reactivate it.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the sales product data. This may involve checking user roles and permissions.
  
  
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), VA01 (Create Sales Order), and others that may be involved in the sales process.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or fixes.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the data retrieval is failing.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.