How To Fix RSCRM_APPL014 - Could not select an external object ID for target group &

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM_APPL - Application-specific Messages CRM

• Message number: 014

• Message text: Could not select an external object ID for target group &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM_APPL014 - Could not select an external object ID for target group & ?

  The SAP error message RSCRM_APPL014 indicates that the system could not select an external object ID for a target group. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with target groups, which are used for marketing and campaign management.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing or Incorrect Configuration: The external object ID may not be properly configured in the system. This could be due to missing entries in the relevant tables or incorrect settings in the target group configuration.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the target group, such as missing or incorrect entries in the database.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the external object ID or the target group.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for the target group in the SAP CRM system. Ensure that the external object ID is correctly defined and that all necessary entries are present.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the data related to the target group. Look for any missing or incorrect entries that could be causing the issue.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the target group and the external object ID. You may need to consult with your SAP security team to verify this.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Testing:
  
  After making any changes, test the functionality again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to target groups and external object IDs in CRM for more detailed information on configuration and usage.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the cause of the RSCRM_APPL014 error in your SAP system.