How To Fix RSCRM190 - You are not authorized to use target groups from CRM

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM - RSCRM: Messages

• Message number: 190

• Message text: You are not authorized to use target groups from CRM

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM190 - You are not authorized to use target groups from CRM ?

  The SAP error message RSCRM190, which states "You are not authorized to use target groups from CRM," typically occurs when a user attempts to access or manipulate target groups in SAP Customer Relationship Management (CRM) without having the necessary authorizations.
  Cause:
  The error is primarily caused by insufficient authorization in the user's role or profile. In SAP, access to various functionalities, including target groups, is controlled through authorization objects. If the user does not have the required permissions, they will encounter this error message.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check and help identify which specific authorization object is missing.
  Alternatively, you can use transaction code SU01 to view the user's profile and roles.
  
  
  
  Review Authorization Objects:
  
  The relevant authorization objects for CRM target groups typically include:
  
  CRM_AUTH (for general CRM authorizations)
  CRM_TG (for target group authorizations)
  
  
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Modify User Roles:
  
  If the user lacks the required authorizations, you may need to modify their roles or create a new role that includes the necessary permissions.
  Use transaction code PFCG to manage roles and authorizations.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator. They can help you assess and grant the required access.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations, have the user log out and log back in to ensure that the new permissions take effect.
  Test the functionality again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization objects and their usage in CRM.
  Transaction Codes:
  
  SU53: Display Authorization Check
  SU01: User Maintenance
  PFCG: Role Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to this error message.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the RSCRM190 error.