Message type: E = Error
Message class: RSCRM - RSCRM: Messages
Message number: 172
Message text: Condition &1 has been deactivated
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RSCRM172
- Condition &1 has been deactivated ?The SAP error message RSCRM172, which states "Condition &1 has been deactivated," typically occurs in the context of SAP's CRM (Customer Relationship Management) or related modules when a condition record that is expected to be active is found to be deactivated. This can happen in various scenarios, such as pricing, discounts, or other condition-based functionalities.
Cause: Deactivation of Condition Records: The specific condition record (identified by &1) has been manually deactivated in the system. This can happen due to changes in business rules, pricing strategies, or maintenance activities.
Configuration Issues: There may be configuration settings that inadvertently lead to the deactivation of certain conditions. Data Inconsistencies: There could be inconsistencies in the data that lead to the condition being flagged as inactive. Authorization Issues: Sometimes, users may not have the necessary authorizations to view or activate certain condition records.
Solution: Check Condition Records: Navigate to the relevant transaction (e.g., VK11 for pricing conditions) and check the status
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