How To Fix RSCRM164 - Internal error in method &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM - RSCRM: Messages

• Message number: 164

• Message text: Internal error in method &1 (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM164 - Internal error in method &1 (&2) ?

  The SAP error message RSCRM164, which states "Internal error in method &1 (&2)," typically indicates that there is an issue within the SAP system related to the CRM (Customer Relationship Management) module. This error can arise from various underlying causes, and resolving it often requires a systematic approach.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the data being processed.
  Configuration Issues: Incorrect configuration settings in the CRM module or related components.
  System Bugs: There may be bugs in the SAP software that lead to this error.
  Performance Issues: Resource constraints or performance bottlenecks in the system can trigger internal errors.
  Authorization Problems: Insufficient authorizations for the user executing the transaction.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP frequently releases notes that address specific errors, including bug fixes and patches.
  Analyze the Error Log: Use transaction codes like SLG1 (Application Log) to check for detailed logs related to the error. This can provide more context about what caused the error.
  Data Consistency Check: Run consistency checks on the data involved in the transaction. This can help identify and rectify any data-related issues.
  Review Configuration: Verify the configuration settings in the CRM module to ensure they are set up correctly.
  System Performance: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or increasing resources.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), ST22 (Dump Analysis), and SM21 (System Log) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review the official SAP documentation for the CRM module to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to diagnose and potentially resolve the RSCRM164 error in your SAP system.