How To Fix RSCRM140 - Error when determining hierarchy information

RSCRM140 - Overview

• Message type: E = Error

• Message class: RSCRM - RSCRM: Messages

• Message number: 140

• Message text: Error when determining hierarchy information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM140 - Error when determining hierarchy information ?

  The SAP error message RSCRM140 typically occurs when there is an issue with determining hierarchy information in the context of SAP BW (Business Warehouse) or SAP CRM (Customer Relationship Management). This error can arise due to various reasons, including issues with the hierarchy structure, missing data, or configuration problems.
  Causes of RSCRM140 Error
  
  
  Missing Hierarchy Data: The hierarchy data that the system is trying to access may not exist or may not be properly maintained in the system.
  
  
  Incorrect Hierarchy Configuration: The hierarchy might not be correctly configured in the system, leading to issues when the system attempts to retrieve hierarchy information.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy data.
  
  
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from correctly determining the hierarchy.
  
  
  Transport Issues: If the hierarchy was transported from one system to another, there may have been issues during the transport process.
  
  
  Solutions