How To Fix RSCRM130 - Error message could not be saved on the database ( & & & & )

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM - RSCRM: Messages

• Message number: 130

• Message text: Error message could not be saved on the database ( & & & & )

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM130 - Error message could not be saved on the database ( & & & & ) ?

  The SAP error message RSCRM130, which states "Error message could not be saved on the database," typically occurs in the context of SAP BW (Business Warehouse) or SAP CRM (Customer Relationship Management) systems. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Database Locking Issues: The database might be locked due to another transaction, preventing the current operation from being completed.
  Insufficient Authorizations: The user may not have the necessary permissions to write to the database.
  Database Connection Problems: There could be issues with the connection to the database, such as network problems or database server downtime.
  Data Consistency Issues: The data being processed may violate integrity constraints or other rules defined in the database.
  System Resource Limitations: The database may be running out of space or other resources, preventing new entries from being saved.
  Configuration Issues: There may be misconfigurations in the SAP system or the database settings.
  
  Solutions:
  
  Check Database Locks: Use transaction codes like SM12 to check for any locks on the database that might be preventing the operation. If locks are found, they may need to be released.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the operation. This can be checked using transaction SU53 or by consulting with your security team.
  Verify Database Connection: Check the database connection settings in the SAP system. Ensure that the database server is up and running and that there are no network issues.
  Inspect Data for Consistency: Review the data being processed for any inconsistencies or violations of database constraints. This may involve checking for null values, data types, or foreign key relationships.
  Monitor System Resources: Check the database and application server for resource usage. If the database is running low on space, consider cleaning up old data or increasing storage capacity.
  Check Configuration Settings: Review the configuration settings in both SAP and the database to ensure they are correctly set up. This may involve consulting with your SAP Basis team or database administrator.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  SAP Notes: Search for SAP Notes related to RSCRM130 in the SAP Support Portal. There may be specific notes addressing this error with additional troubleshooting steps or patches.
  Logs and Dumps: Analyze system logs and dumps for more detailed error messages that can provide insights into the root cause of the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.