How To Fix RSCRM096 - Select a CRM system

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM - RSCRM: Messages

• Message number: 096

• Message text: Select a CRM system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM096 - Select a CRM system ?

  The SAP error message RSCRM096: Select a CRM system typically occurs in the context of SAP systems when there is an issue related to the selection of a CRM (Customer Relationship Management) system in a transaction or report. This error can arise in various scenarios, such as when trying to execute a report that requires a CRM system to be specified, or when configuring or using certain functionalities that depend on a CRM system.
  Cause:
  
  No CRM System Selected: The most common cause of this error is that the user has not selected a CRM system in the relevant selection screen or configuration.
  Configuration Issues: There may be issues with the configuration of the CRM system in the SAP landscape, such as missing or incorrect settings.
  Authorization Issues: The user may not have the necessary authorizations to access the CRM system.
  System Connectivity: There could be connectivity issues between the SAP system and the CRM system, preventing the selection from being recognized.
  
  Solution:
  
  Select a CRM System: Ensure that you select a valid CRM system from the available options in the selection screen or configuration. This may involve navigating to the appropriate dropdown or input field and making a selection.
  Check Configuration: Verify that the CRM system is properly configured in the SAP system. This includes checking the RFC connections and ensuring that the CRM system is active and accessible.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the CRM system. This may involve consulting with a system administrator or security team.
  System Connectivity: If there are connectivity issues, check the network settings, RFC destinations, and ensure that the CRM system is up and running. You can use transaction SM59 to check the RFC connections.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific transaction or report you are trying to execute for any additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to CRM functionalities, such as CRM_ORDER, CRM_UI, etc.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message RSCRM096.
  Support Community: Consider reaching out to the SAP Community or forums for additional insights and solutions from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.