How To Fix RSCRM087 - Hiearchy could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCRM - RSCRM: Messages

• Message number: 087

• Message text: Hiearchy could not be determined

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCRM087 - Hiearchy could not be determined ?

  The SAP error message RSCRM087, which states "Hierarchy could not be determined," typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when there is an issue with the hierarchy structure in the data model. This error can arise during various operations, such as data extraction, reporting, or when trying to display hierarchies in queries.
  Causes:
  
  Missing Hierarchy Definition: The hierarchy you are trying to access may not be defined in the InfoObject or may not be activated.
  Incorrect Hierarchy Assignment: The hierarchy might not be correctly assigned to the InfoObject in the data model.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the hierarchy from being resolved.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy.
  Transport Issues: If the hierarchy was recently transported from another system, it may not have been properly activated or may be missing.
  
  Solutions:
  
  
  Check Hierarchy Definition:
  
  Go to the InfoObject maintenance (transaction code RSD1) and verify that the hierarchy is defined and activated.
  Ensure that the hierarchy is correctly assigned to the InfoObject.
  
  
  
  Activate Hierarchy:
  
  If the hierarchy is not activated, activate it in the InfoObject maintenance screen.
  
  
  
  Review Data:
  
  Check the data in the InfoObject to ensure there are no inconsistencies or missing values that could affect the hierarchy.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the hierarchy. This can be checked in the user roles and authorizations.
  
  
  
  Transport Check:
  
  If the hierarchy was recently transported, ensure that all necessary objects were included in the transport request and that they have been activated in the target system.
  
  
  
  Rebuild Hierarchy:
  
  If the hierarchy is corrupted, you may need to rebuild it. This can be done by deleting the existing hierarchy and creating a new one.
  
  
  
  Check for Notes and Patches:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this issue.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  RSD1 - InfoObject maintenance
  RSA1 - Data Warehousing Workbench
  
  
  SAP Notes: Search for specific SAP Notes related to RSCRM087 for additional troubleshooting steps or fixes.
  Documentation: Review SAP documentation on hierarchies in BW/BI for best practices and configuration guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or BW team for further investigation.