How To Fix RSCR601 - Role synchronization: communication error

SAP Error Message - Details

• Message type: E = Error

• Message class: RSCR -

• Message number: 601

• Message text: Role synchronization: communication error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSCR601 - Role synchronization: communication error ?

  The SAP error message RSCR601, which indicates a "Role synchronization: communication error," typically occurs during the synchronization process of roles between the SAP system and the underlying database or when communicating with the SAP backend. This error can arise due to various reasons, including network issues, configuration problems, or system inconsistencies.
  Causes:
  
  Network Issues: Temporary network disruptions or connectivity problems between the SAP application server and the database or other systems can lead to this error.
  Configuration Errors: Incorrect settings in the system configuration, such as RFC (Remote Function Call) destinations, can cause communication failures.
  Authorization Issues: Insufficient authorizations for the user executing the synchronization can lead to communication errors.
  System Load: High system load or performance issues can result in timeouts or failures during the synchronization process.
  Database Issues: Problems with the database, such as locks or unavailability, can also trigger this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting communication between the SAP system and the database or other systems. You can use tools like ping or traceroute to diagnose network problems.
  Review RFC Destinations: Verify the configuration of RFC destinations in transaction SM59. Ensure that they are correctly set up and that the connection is working properly.
  Check Authorizations: Ensure that the user executing the synchronization has the necessary authorizations to perform the operation. You can check user roles and authorizations in transaction SU01.
  Monitor System Performance: Check the system performance and load. If the system is under heavy load, consider scheduling the synchronization during off-peak hours.
  Database Health Check: Investigate the health of the database. Check for locks, performance issues, or any other anomalies that might affect communication.
  Review Logs: Check the SAP system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Restart Services: If the issue persists, consider restarting the relevant SAP services or the entire application server to clear any temporary issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error. You can search the SAP Support Portal for notes related to RSCR601.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for role synchronization and related processes to ensure that all configurations are correctly set up.
  
  If the problem continues after trying the above solutions, it may be necessary to involve SAP support for further assistance.