How To Fix RSBPCR_EXCEPTION072 - Virus scan profile not found

SAP Error Message - Details

• Message type: E = Error

• Message class: RSBPCR_EXCEPTION - BPC: Persistence Message Class

• Message number: 072

• Message text: Virus scan profile not found

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSBPCR_EXCEPTION072 - Virus scan profile not found ?

  The SAP error message RSBPCR_EXCEPTION072: Virus scan profile not found typically occurs when the system is trying to perform a virus scan on a file or data object, but it cannot find the specified virus scan profile. This can happen in various scenarios, such as when uploading files or when the system is configured to perform virus scans on certain operations.
  Cause:
  
  Missing Virus Scan Profile: The virus scan profile that is referenced in the configuration is either not created or has been deleted.
  Incorrect Configuration: The system might be configured to use a virus scan profile that does not exist or is incorrectly specified.
  Authorization Issues: The user or process may not have the necessary permissions to access the virus scan profile.
  System Configuration Issues: There may be issues with the virus scan interface or the connection to the virus scanning software.
  
  Solution:
  
  
  Check Virus Scan Profiles:
  
  Go to transaction code SICF and check the configuration of the virus scan profiles.
  Ensure that the required virus scan profile is created and active.
  
  
  
  Create or Modify Virus Scan Profile:
  
  If the profile is missing, create a new virus scan profile using transaction RSCONN01 or RSCONN02.
  Ensure that the profile is correctly configured to point to the appropriate virus scanning software.
  
  
  
  Check Configuration Settings:
  
  Verify the settings in transaction RSCONN01 to ensure that the virus scan settings are correctly configured.
  Make sure that the profile name used in the configuration matches the one defined in the system.
  
  
  
  Authorization Check:
  
  Ensure that the user or process has the necessary authorizations to access the virus scan profile.
  Check the roles and authorizations assigned to the user.
  
  
  
  Check Virus Scan Software:
  
  Ensure that the virus scanning software is installed and running properly on the server.
  Verify that the connection between SAP and the virus scanning software is functioning correctly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for virus scanning configuration and best practices.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the error message RSBPCR_EXCEPTION072 and ensure that the virus scanning functionality in your SAP system is working correctly.