How To Fix RSBPCR_EXCEPTION063 - Virus scan error

SAP Error Message - Details

• Message type: E = Error

• Message class: RSBPCR_EXCEPTION - BPC: Persistence Message Class

• Message number: 063

• Message text: Virus scan error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RSBPCR_EXCEPTION063 - Virus scan error ?

  The SAP error message RSBPCR_EXCEPTION063 indicates a virus scan error that occurs during the processing of data in the SAP system. This error typically arises when the system attempts to scan files for viruses, and the scan fails for some reason. Here are some common causes, solutions, and related information regarding this error:
  Causes:
  
  Virus Scan Configuration Issues: The virus scan interface may not be properly configured in the SAP system.
  Network Issues: There may be network connectivity problems between the SAP system and the virus scanning tool.
  File Size Limitations: The file being scanned may exceed the size limit set in the virus scanning configuration.
  Virus Scan Tool Issues: The external virus scanning tool may be down, misconfigured, or not functioning correctly.
  Permissions Issues: The SAP system may not have the necessary permissions to access the virus scanning tool or the files being scanned.
  
  Solutions:
  
  
  Check Virus Scan Configuration:
  
  Ensure that the virus scan settings in the SAP system are correctly configured. This includes checking the path to the virus scanner and ensuring that the correct parameters are set.
  
  
  
  Verify Network Connectivity:
  
  Check the network connection between the SAP system and the virus scanning tool. Ensure that there are no firewalls or network issues blocking communication.
  
  
  
  Review File Size Limits:
  
  Check the configuration for maximum file size limits in the virus scan settings. If the file exceeds this limit, consider increasing the limit or splitting the file into smaller parts.
  
  
  
  Test the Virus Scan Tool:
  
  Manually test the virus scanning tool to ensure it is operational. Check for any logs or error messages from the virus scanner that might indicate issues.
  
  
  
  Check Permissions:
  
  Ensure that the SAP system has the necessary permissions to access the virus scanning tool and the files being scanned. This may involve checking user roles and authorizations.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may provide additional guidance or patches related to this error.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for details on configuring virus scanning in the SAP system.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the virus scan error.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.