How To Fix RSBO309 - No logs were found for request &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RSBO - Open Hub

  • Message number: 309

  • Message text: No logs were found for request &

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RSBO309 - No logs were found for request & ?

    The SAP error message RSBO309 ("No logs were found for request &") typically occurs in the context of SAP BW (Business Warehouse) when you are trying to view the logs for a data load request, but the system cannot find any logs associated with that request. This can happen for several reasons:

    Causes:

    1. Request Not Executed: The data load request may not have been executed successfully, or it may not have been executed at all.
    2. Log Deletion: Logs may have been deleted due to system settings or manual intervention. SAP BW has settings that control the retention of logs.
    3. Incorrect Request ID: The request ID you are trying to view may be incorrect or does not exist in the system.
    4. Authorization Issues: You may not have the necessary authorizations to view the logs for that particular request.
    5. Technical Issues: There could be underlying technical issues with the BW system or database that prevent logs from being generated or retrieved.

    Solutions:

    1. Check Request Execution: Verify if the data load request was executed successfully. You can do this by checking the status of the request in the Data Warehousing Workbench (transaction RSA1) or in the InfoProvider.
    2. Verify Request ID: Ensure that you are using the correct request ID. Double-check the ID you are trying to access.
    3. Check Log Retention Settings: Review the log retention settings in your BW system. You can adjust these settings if necessary to retain logs for a longer period.
    4. Review Authorizations: Ensure that you have the necessary authorizations to view the logs. You may need to consult with your SAP security team.
    5. Re-run the Data Load: If the request was not executed, try re-running the data load process. This should generate new logs.
    6. Check for Technical Issues: If you suspect a technical issue, consult with your SAP Basis team to check for any underlying problems with the BW system or database.

    Related Information:

    • Transaction Codes: You can use transaction codes like RSA1 (Data Warehousing Workbench) and RSMO (Monitor Data Load) to monitor and manage data loads.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
    • Documentation: Refer to SAP BW documentation for more details on data loading processes and log management.

    If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker