How To Fix RSBO014 - InfoSpoke is locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: RSBO - Open Hub

• Message number: 014

• Message text: InfoSpoke is locked by another user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSBO014 - InfoSpoke is locked by another user ?

  The SAP error message RSBO014 indicates that an InfoSpoke (a component of the SAP BW system used for data extraction) is currently locked by another user. This typically occurs when one user is performing an operation on the InfoSpoke, preventing other users from accessing or modifying it simultaneously.
  Cause:
  
  Concurrent Access: Another user or process is currently using the InfoSpoke, which locks it for other users.
  Long-Running Processes: A long-running job or query might be holding the lock on the InfoSpoke.
  System Errors: Sometimes, system errors or crashes can leave locks in place that need to be cleared.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Locking User:
  
  Use transaction code SM12 to check for locks in the system. You can filter by the InfoSpoke name or the user ID to identify who is holding the lock.
  If you find the locking user, you can communicate with them to understand if they can release the lock.
  
  
  Release the Lock: If necessary and if you have the appropriate authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution and ideally after consulting with the user holding the lock.
  Check Background Jobs: Use transaction code SM37 to check for any background jobs that might be running and holding the lock. If a job is stuck, you may need to terminate it.
  System Restart: In extreme cases, if the lock cannot be resolved, a system restart may be required, but this should be a last resort and done during a maintenance window.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM37: To monitor background jobs.
  ST22: To check for dumps that might indicate underlying issues.
  
  
  User Communication: Always communicate with users who might be using the InfoSpoke to avoid unnecessary disruptions.
  Documentation: Refer to SAP Notes and documentation for specific guidance related to your version of SAP BW, as there may be version-specific considerations.
  
  Preventive Measures:
  
  Lock Management: Implement proper lock management practices to minimize conflicts.
  User Training: Ensure users are trained on how to properly use InfoSpokes and understand the implications of long-running queries.
  Monitoring: Regularly monitor system performance and locks to proactively address potential issues.
  
  By following these steps, you should be able to resolve the RSBO014 error and prevent it from occurring in the future.