How To Fix RSBCTMESSAGE006 - Date format in user master record cannot be interpreted

SAP Error Message - Details

• Message type: E = Error

• Message class: RSBCTMESSAGE - Messages for Content, General

• Message number: 006

• Message text: Date format in user master record cannot be interpreted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RSBCTMESSAGE006 - Date format in user master record cannot be interpreted ?

  The SAP error message RSBCTMESSAGE006 indicates that there is an issue with the date format in the user master record. This error typically arises when the system is unable to interpret the date format specified for a user, which can lead to problems in processing data related to that user.
  Cause:
  
  Incorrect Date Format: The date format in the user master record may not match the expected format defined in the system settings. This can happen if the user’s date format is set to a format that is not recognized by the system.
  Regional Settings: The regional settings of the user profile may not align with the date format being used. For example, if the system expects a date in the format DD/MM/YYYY but the user has it set to MM/DD/YYYY, this can lead to the error.
  Data Entry Errors: Manual entry errors when creating or updating the user master record can also lead to this issue.
  
  Solution:
  
  
  Check User Master Record:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is causing the error and click on the "Display" button.
  Check the "Defaults" tab for the date format settings. Ensure that the date format is set correctly according to your system's regional settings.
  
  
  
  Adjust Date Format:
  
  If the date format is incorrect, update it to match the expected format. This may involve changing the format to either DD/MM/YYYY or MM/DD/YYYY, depending on your system's configuration.
  
  
  
  Review User Profile Settings:
  
  Check the user’s profile settings in transaction SU01 or SU3 (Maintain User Profile) to ensure that the date format aligns with the system settings.
  
  
  
  System Settings:
  
  If necessary, consult with your SAP Basis team to review the system-wide date format settings. This can be found in the system parameters or configuration settings.
  
  
  
  Testing:
  
  After making the necessary changes, test the user’s functionality to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Documentation: Review SAP documentation related to user master records and date formats for further understanding.
  Support: If the issue persists after making the changes, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the RSBCTMESSAGE006 error and ensure that the date format in the user master record is correctly interpreted by the SAP system.